Privacy Policy

UltraSinter Manufacturing ("USM", "we", "us") operates this website and the storefront at this domain. This Privacy Policy describes the categories of information we collect, how we use it, and the choices you have. By using the site or submitting information through a form, you agree to the practices described here.

We collect the following categories of information:

• Account information — name, email, password (stored hashed), and optional phone, company, and shipping address when you register or check out.
• Order information — products selected, configuration options, shipping address, billing address, and order notes. Payment card data is collected and processed by Square; USM does not store full card numbers on our servers.
• Contact and quote inquiries — anything you submit through the contact, request-a-quote, dealer/agency, or newsletter forms.
• Technical information — IP address, browser user-agent, pages viewed, referring URL, and device type, collected automatically through standard server logs and analytics tooling.

We use the information we collect to:

• Process and fulfill orders, including communicating with you about builds, lead times, shipping, and warranty service.
• Respond to inquiries submitted through the contact, quote, and dealer/agency forms.
• Operate, secure, and improve the website — including diagnosing problems, preventing fraud, and measuring usage patterns.
• Comply with applicable laws, including U.S. export-control regulations affecting night vision products.
• Send newsletter and product-release messages when you have opted in. You can opt out at any time using the unsubscribe link in the message.

We use a small number of cookies and similar technologies to operate the site. These include strictly necessary cookies that maintain your session and cart contents, as well as optional analytics cookies that help us understand how the site is used. See the Cookie Policy for more detail and opt-out instructions.

We share information with a small number of service providers strictly to operate the storefront:

• Square — processes online card and digital wallet payments at checkout. Card data is collected directly by Square and is subject to Square's privacy practices.
• Analytics tooling — used to measure aggregate site usage (page views, sessions, referrers). Identifiers are limited where possible.
• Shipping carriers — receive the name, address, and phone number required to deliver your order.
• Hosting and email infrastructure — receive the information necessary to render the site and deliver transactional email.

We do not sell personal information. We may disclose information when required by law, in response to lawful requests by public authorities, or to protect our rights, property, and safety.

We retain account, order, and inquiry data for as long as your account is active or as required to operate the business, comply with legal obligations (including tax and export-control recordkeeping), resolve disputes, and enforce our agreements. Account data is deleted on request, subject to legal retention requirements.

Depending on where you reside, you may have rights to access, correct, delete, port, or restrict processing of your personal information. To exercise these rights, contact us using the address below. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting on a request.

We use reasonable administrative, technical, and physical safeguards to protect personal information. No internet transmission or storage system is fully secure; we cannot guarantee absolute security. Passwords are stored hashed. Payment card data is handled directly by Square and is not stored on USM systems.

The site is intended for adults. USM products are not directed at children, and we do not knowingly collect information from anyone under the age required by applicable law.

We may update this policy from time to time. Material changes will be reflected by updating the "last updated" date at the top of this page. Continued use of the site after a change means you accept the revised policy.

Privacy questions, requests, or complaints can be sent to: ultrasintermfg@gmail.com.

UltraSinter Manufacturing — 2453 SE Indian St., Stuart, FL 34997.